Terms & Conditions


By using and/or purchasing from this website you understand and agree to be bound by the following terms and conditions laid out herein.

When a piece of artwork is sold on this website, it will be properly packaged for shipment and dispatched using a fully tracked and insured courier service.  All artwork is usually dispatched within 2 working days of purchase, but may take a little longer in some circumstances.  Should there be a delay dispatching your order, I will notify you and give you an approximate arrival date.  You will receive an e-mail notification when we have dispatched your order.  UK Deliveries should take between 1 and 3 days to arrive, so you should allow 5 working days from the date you purchased the artwork for it to arrive.   Please contact me if you do not receive your artwork within 7 days of ordering.    UK Postage from £8.50 on small paintings.  I also offer international delivery with prices ranging from £16 to £82 depending on the size of the size of the artwork.

I promise to take the upmost care in packaging your artwork for ready for shipping, and in the unlikely event that you don't like my painting, I would please ask you to return the favor and ensure my artwork is properly packaged to be returned.  You can cancel your order at anytime, 14 days after receipt of your painting, and on receipt of the painting back in the same state as it was sent out to you, you will receive a full refund.   Should the artwork be damaged or defaced in anyway, I reserve the right not to issue you a refund.  In such instances, I may decide to issue you a partial refund as a goodwill gesture, but this is not guaranteed and is at my sole discretion.  After all, a painting that is damaged has zero value, and cannot be re-sold.

I do not accept returns after 14 days of delivery.  If you do want to return a piece of artwork, please use the returns section of this website before this time to contact me about your order, or e-mail me.


Postage & Delivery of Artwork

Your chosen artwork will be carefully wrapped and packaged in a strong cardboard box and sent fully tracked and insured.  The usual delivery time for artwork within the UK is 3-4 working days.  If you have not received your order after 7 days, please contact me.   International Deliveries, could take between 7 and 21 days.  I offer free shipping within the UK with postage option upgrades available.  I also offer international delivery with prices ranging from £16 to £82 depending on the size of the size of the artwork.

Returns

As a buyer you will have 14 days from receiving your artwork to cancel your purchase and return any artwork to me for a full refund.   The artwork must be packaged well, and returned in an undamaged state.  The buyer agrees to be fully responsible for all return postage costs, in all circumstances except where the artwork sent is incorrect or has sustained damage during transit.  In this instance I will be responsible for paying for the return postage costs of the artwork to be returned.   As the buyer, you understand and agree that should the returned artwork be damaged or defaced in anyway, I reserve the right not to issue you a refund.  In such instances, I may decide to issue you a partial refund as a goodwill gesture, but this is not guaranteed and is at my sole discretion.  After all, a painting that is damaged has zero value, and cannot be re-sold.  You accept and fully agree to this term. 

If as the buyer, you are returning the item because it has sustained damaged in transit, you must have photographic evidence of this damage, prior to arranging to return the item.  I will need photographic evidence to claim compensation from the couriers, so that I can issue your full refund in a timely fashion.


Pricing & VAT

I am not currently VAT registered, so the prices you see on-screen will be the price you see at the checkout.  No VAT will be added at Checkout.

You will be provided with an invoice, but it will not be a VAT invoice.


Listing Errors

Should an artwork be sold on this website that is no longer available and I cannot fulfill the order, the order will be refunded in full and any contract voided.  The buyer accepts and fully agrees to this term.

Copyright
All the content on this website, including all text and images are copyright SimonJonesArt.co.uk   I reserve the right to update, change or modify any part of this website including my prices without prior notice.   You may download, view, and print a single copy of any of the content on this site for personal use only. Any of the above actions performed for commercial use is strictly prohibited. Any unauthorised sales, distributions, transfers, reproductions, publications, modifications or preparations of derivative works is strictly prohibited. Modification or copying of any HTML or source code of this website is strictly prohibited.

Contacting Us

You can contact me by e-mail, telephone or by post.   

My e-mail address is sales@simonjonesart.co.uk
My telephone number is (01472) 504 822.   (Standard UK Landline, Standard Call Charges will apply)
Please see the Contact Me page on this website for my full contact details.  


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SimonJonesArt.co.uk is owned and operated by Simon Jones.